Frequently Asked Questions
Have a question? You’re in the right place!
Below you’ll find answers to our most common questions about downloads, printing, and creating your keepsakes.
If you don’t see what you need, feel free to email us — we’re always happy to help: hello@printitoff.com
A printable is a digital design file that you download instantly and print yourself. No waiting, no shipping — just instant access to start creating.
Once your order is complete, you’ll see a link to download your files straight away.
You’ll also receive an email with all your download links — check your junk or spam folder if you can’t find it.
You’ll receive high-quality digital files (JPG and/or PDF) in multiple print sizes.
The exact sizes and files are listed within the product images on each listing.
All PRINT IT OFF® products are digital downloads only.
This means you can print them instantly at home or through your local print shop — saving time and shipping costs.
If you can’t find your download email, check your junk or spam folder — it may have slipped in there.
Still no luck? Get in touch at hello@printitoff.com and we’ll resend the email or send your files straight to you.
We recommend medium to heavy card stock (200–300 gsm) for the best results.
Regular paper can work too, but it may wrinkle slightly when wet paint or ink is used. Matte paper is best for paint or ink; glossy paper can smudge when wet.
Choose your printer’s highest quality setting and make sure it’s set to 100% scale (not “fit to page”) for accurate sizing.
If colours look off, check that your ink levels are full and your printer paper settings match your paper type.
Make sure your files is fully downloaded and not printed directly from a web browser.
Double-check your paper settings, print scale (100%), and ink levels.
Please note that colours may vary slightly between screens, printers, and paper types.
Absolutely!
You can email the files or take them on a USB to your local print shop or photo-printing kiosk. Most will print on card stock for a professional finish.
Use washable, non-toxic paints or ink pads made for children — we love using kids’ poster paints for bright, easy-to-clean prints.
Be sure to wash hands and feet thoroughly once you’ve finished creating.
Yes! You’re welcome to print extra copies for yourself or as gifts.
Just remember that all PRINT IT OFF® designs are trademarked and protected by copyright for personal use only — files and prints can’t be shared, sold, or distributed.
At the moment, we don’t offer personalised templates (like adding names or dates) so we can keep everything instant and affordable.
Most of our customers simply handwrite the name and date on their print — or add it to the back of the frame for a lovely personal touch.
Teachers are welcome to use PRINT IT OFF® templates within their own classroom, but they can’t be shared, sold, or distributed to others.
All templates are for personal use only and cannot be used for business, resale, or commercial purposes.
If you have a business proposal or partnership idea, we’d love to hear from you — please contact us athello@printitoff.com.
What Makes PRINT IT OFF So Special
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            Made with Love
Created by a mum who knows how fast those little moments disappear.
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            Art Made Easy
No craft skills needed — just download, print, and create your keepsake in minutes.
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            Affordable Memories
Beautiful, heartfelt gifts that cost little but mean the world.
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            Loved by Families Worldwide
Trusted by thousands of parents — with over 8,500 ⭐⭐⭐⭐⭐ reviews and counting.
 
